Packages are shipped within 24 - 48 hours at which time you will receive a tracking number so you'll know exactly when your order is arriving!

Then, it could take between 4 to 10 business days for your package to be delivered to your doorstep. If there is anything wrong with your order, please always contact us first at hello@serafene.com and we will get back to you within 12 hours :)

All orders can be tracked on our website, using your email and order number.

Thank you very much for your understanding and patience in the order delivery process.